Emerging and Advancing Trends in Quartz Surfacing

By CountertopResource.com Editor’s Note: Last year, Rupesh Shah, co-CEO of MSI Surfaces, spoke with CountertopResource.com offering insights on the quartz surfacing market, trends and the establishment of a new U.S. manufacturing facility. Shah was kind enough to update us on what he’s seeing today in relation to these topics, as … Read more

Breaking Ground – Building a Legacy: A Look at Anatolia’s New Advanced Porcelain Stoneware Slab and Tile Facility

Anatolia, an international brand of ceramic and porcelain tiles, as well as natural stone, has opened a new production facility in the Gulf of Izmir, Turkiye that will produce cutting-edge porcelain stoneware slabs. With a rich history of more than 25 years and a global reach, this facility will house … Read more

Business Sense: Tips to Deal With Unhappy Customers

By Katherine Gifford of Moraware Let’s face it – every business hopes their customers are happy. After all, that leads to more customers! But unless we’re actively paying attention to what makes our customers happy or where mistakes are happening, there are probably more tough conversations than we’d like! The good news is that … Read more

OSHA Issues New “Instance-by-Instance” Enforcement Guidance

The U.S. Department of Labor announced that its Occupational Safety and Health Administration (OSHA) has issued new enforcement guidance to make its penalties more effective in stopping employers from repeatedly exposing workers to life-threatening hazards or failing to comply with certain workplace safety and health requirements. OSHA Regional Administrators and … Read more

Fabricator Profile: AMC Countertops

By Katherine Gifford of Moraware When it comes to sustainable growth and managing scalability, Carmina Mendez and her team at AMC Countertops in Wisconsin are hard to beat. Their skills in organization and a willingness to keep learning are top qualities in an often fast-paced, time-constrictive industry. So, it seemed like a … Read more

Business Sense: What is EOS, and why should countertop fabricators care?

By Katherine Gifford of Moraware It turns out that I was very wrong when I assumed that EOS was a type of lip balm. So, if you have been hearing references to “EOS” buzzing around and don’t know what it means…you are not alone, my friend. I’m here today to give … Read more

Business Sense: 7 Valuable Things We’ve Learned From Visiting Successful Countertop Shops

By Katherine Gifford of Moraware Over the last 18+ years, we’ve had many amazing opportunities to visit countertop shops. Whether it’s through a tour associated with an industry event or visiting our own awesome customers, we’re always happy to see just how creative fabricators are getting with the way they … Read more

Expanding Domestic Quartz Surfacing Supply

An inside look at the development of MSI Surfaces U.S. quartz production plant Rup Shah and his brother Raj Shah are co-presidents of MSI Surfaces, managing all aspects of the company together. The family business has come a long way since its humble beginnings in 1975, when their parents ran … Read more

Business Sense: Make Inflation Hurt a Little Less

By Katherine Gifford of Moraware Have you ever woken up in the middle of the night to get a glass of water and stubbed your big toe on the nearest table? Well, inflation is kinda like that. Except instead of hurting your toe, it hurts your bottom line. It also hurts … Read more

Business Sense: Tips to Reduce Reworks for Countertop Fabricators

“Oops…” Those are words you never want to hear when you are getting a haircut or during a countertop job. Every time this phrase is uttered, it usually means it’s going to cost some money to fix it. And there’s nothing worse than having to use more time and resources to … Read more