By Katherine Gifford of Moraware
When it comes to sustainable growth and managing scalability, Carmina Mendez and her team at AMC Countertops in Wisconsin are hard to beat. Their skills in organization and a willingness to keep learning are top qualities in an often fast-paced, time-constrictive industry. So, it seemed like a good time to chat with Carmina and shine the spotlight on our old friends!
Ditching excel and whiteboards
After starting back in 1999, AMC Countertops got their chance to open their own fabrication shop in 2002. Silestone was all the rage, remember? Since then, they’ve grown into a full-time team of about 30 people with additional subcontractors out in the field. They have impressively completed over 36,000 projects for homeowners, K&B dealers, builders, and many more. As one of our oldest customers, we have been thrilled to be a part of each other’s growth over the years!
Carmina accounts their decision in being an early adopter of Moraware to wanting to do things better. I’d argue that she’s a bit of a software visionary for seeing the potential in it to create a system that could increase their growing team’s efficiency. At the time, they were heavily reliant on excel for their workflows. They had racks of file folders and whiteboards, and it seemed obvious that software was a better choice. Especially, for the future.
Establishing a consistent and scalable process
Since their adoption of Moraware over 15 years ago, Carmina says that Moraware has become their “bible” due to it being their “center of operation”. There are no more file folders or whiteboards taking up space. And, she makes a good point that newer employees are more used to software than file folders anyways in this day and age.