By Katherine Gifford of Moraware You can talk about reworks and how to reduce them until you’re red in the face. And that’s actually great because we all know they are a major problem. But, in order to reduce your reworks, you first need to understand the what, who, and how that is unique … Read more

By Katherine Gifford of Moraware Let’s face it – every business hopes their customers are happy. After all, that leads to more customers! But unless we’re actively paying attention to what makes our customers happy or where mistakes are happening, there are probably more tough conversations than we’d like! The good news is that … Read more

Coverings (coverings.com), the largest international tile and stone exhibition and conference in North America, has released a sneak peek of new tile and stone products, along with a select preview of installation materials, tools and technology products, that will be showcased at Coverings 2023, taking place April 18-21, 2023, at … Read more

By Katherine Gifford of Moraware Whenever someone mentions building out processes for your company, many managers get a look of terror in their eyes and run for cover, thinking about 500-page SOP manuals and nitpicking every single detail of their operation. But streamlining your shop doesn’t have to be so painful, … Read more