As if finding help wasn’t hard enough for busy fabricators, once you find the employees you need, you have to train them! While it might take time out of your very busy schedule, training is a vital part of keeping your business running smoothly and efficiently. If you look at employee retention … Read more
Provided by Durasein What Huntington Beach, Calif.-based solid surface company A Top En-counter lacks in size, it makes up for through creativity, ingenuity, passion, the utilization of advanced equipment and experience. Owner Kevin Libby didn’t take the traditional path to solid surface fabrication, but rather started his journey building houseboats. … Read more
By Katherine Gifford of Moraware Goals are critical for any business, including the fabrication industry. Without them, it’s like playing a game of darts in a pitch-black room. You keep aiming and throwing, but you have no idea if you’re ever going to hit the bullseye. That’s where KPIs come in. … Read more
Water Treatment Solutions presents this video case study of the installation for Michigan-based fabricator Hard Rock Stone Works. Robert Finn, V.P. of Operations, describes the issues the company was experiencing with water filtration and the seamless installation of new water treatment systems. Finn also discusses the customer service they received, … Read more
By Katherine Gifford of Moraware Not another person to hire! This one is different, I promise. To fully understand how your business is performing—whether it is weekly sales, material usage, or employee efficiency—analyzing the data is incredibly crucial for success. If you don’t know where your bottlenecks are, you can’t make the adjustments … Read more
By Katherine Gifford of Moraware Money! There never seems to be enough of it, right? Just when you think you’re in the black, someone drops another slab or a customer complains about a job and you have to rework it for free. Now you’re actually paying to install countertops instead … Read more
OSHA has recently updated the Guidelines for Safety and Health Programs it first released 30 years ago, to reflect changes in the economy, workplaces, and evolving safety and health issues. The new Recommended Practices have been well received by a wide variety of stakeholders and are designed to be used … Read more
By Katherine Gifford of Moraware Have you ever heard the saying “garbage in, garbage out”? It’s the perfect description for when you overlook the information input part of your process. If you aren’t thinking about how and why you are entering job info into your job management system, then you … Read more
By Katherine Gifford of Moraware Many of you already know that a growing shop comes with a few growing pains. As more business comes in, your current process (and head) becomes strained. What once worked smoothly, starts to break down. Important details get missed, customers are upset, and the stress is at … Read more
By Katherine Gifford of Moraware Over the last 18+ years, we’ve had many amazing opportunities to visit countertop shops. Whether it’s through a tour associated with an industry event or visiting our own awesome customers, we’re always happy to see just how creative fabricators are getting with the way they … Read more
