Archive | October, 2019

How to Be a Sought-After Contractor

Tags: , ,

How to Be a Sought-After Contractor

Posted on 28 October 2019 by cradmin

Recently, Western Specialty Contractors, the self-appointed largest specialty contractor group in the nation, released an article titled How to Avoid Common Mistakes When Selecting Your Contractor. This is not only great information for consumers but also for contractors. This article is perfect for contractors, showing you a few great ways to, in the colloquial, not be “that guy”.

The six points brought up in this article provide a good start for anyone who wants to go above and beyond for their consumer customers.

  1. Don’t make yourself a commodity. According to Merriam-Webster, commodities are goods or services that are so ubiquitous that price is the ultimate factor. You don’t have to be the lowest priced fabricator/installer around to get customers. In fact, thinking of yourself as a commodity only leads to imperfect work with no follow-up. Savvy consumer will look at all of the benefits you add before considering price.
  2. Be an expert at what you do. Literally, any unskilled worker can fabricate and install a countertop. However, doing it well is in the realm of expertise. Often, hiring an unskilled contractor leads to more problems than the money is worth. For instance, if you provide a guarantee, fixing errors and conducting repairs could very well put you out of business. Consumers are urged to research their contractors’ qualifications by asking for referrals from previous customers. Will they have to hire a different contractor to fix all your mistakes? This is where reputation comes into play. Make yourself a reputable contractor in your area of service, and price will play less of an importance.
  3. Be dependable. If you offer a warranty, like most contractors do, always see it through, and try not to be difficult about it. If repairs or adjustments are necessary, fix the issues. The longer you are in business, the better your reputation of dependability will be. Never run away from a problem. In that way, you offer your customers security.
  4. Be proactive in your communications. Good contractors always communicate with the customer. They go above and beyond to provide all the information a consumer will need before it is asked of them. No one likes to track down a contractor over a situation that was never explained to them, especially if it is a fairly common situation.
  5. Don’t ignore your reputation. Every tip in this article helps you build a reputation, which is not something to be ignored. Always provide your customers with lists and examples of whom you have worked for in the past. Case studies and testimonials also help a great deal. Offer references that are verifiable. Allow new customers to talk to your older customers.
  6. Stand out from the crowd. Consumers are being taught to not “treat all possible solutions the same”. Other than price, make it known to your customers what other services you provide. This includes materials, safety, scheduling and much more. Remember, if you do quality work the first time around, expensive repairs will not be needed, thus degrading your reputation. Value comes from many different areas. Sell on value and not on price alone.

Comments (0)

Video: Fabricating Wilsonart's New Thinscape Product

Tags: , ,

Video: Fabricating Wilsonart’s New Thinscape Product

Posted on 25 October 2019 by cradmin

A few months ago, Wilsonart introduced its new Thinscape product, a new material designed to meet emerging trends in the United States, largely originating in Europe, for thin countertops. The composite material is made up of papers and resins to achieve an overall thickness of 1/2 in. This construction allows the slabs to be cut, routed, sanded and fabricated with dry tooling, which includes standard carbide-tipped blades/bits and woodworking tools.

The company released a video showing how to properly fabricate the material.

Let us know what you think:

Comments (0)

Natural Stone Council Updates Sustainability Standard

Tags: , ,

Natural Stone Council Updates Sustainability Standard

Posted on 24 October 2019 by cradmin

The Natural Stone Council – a collaboration of natural stone trade associations to promote the use of natural stone in commercial, residential, government, institutional, educational, and all types of applications interior and exterior – announced updates to the Natural Stone Sustainability Standard (ANSI/NSC 373).

NSF International’s National Center for Sustainability Standards facilitated the standard’s development, including revisions, and published the updated standard in August 2019. The 2019 updates address a broad scope of issues including water, site management, land reclamation and adaptive use, corporate governance, management of excess process materials, and innovation.

Updates to the standard also address a wider range in variability of operations, natural stone dimensional deposits, and regulatory requirements across the country. The ANSI/NSC 373 joint committee, comprised of members from a cross-section of stakeholders within and outside of the stone industry, worked to update the standard with input from task groups. Along with the updates, the committee has re-energized its efforts to educate the design community about using the standard.

First issued in 2014, the Natural Stone Sustainability Standard establishes criteria and methods for tracking, measuring and improving sustainability in the production of natural stone, long regarded for its durability and resiliency.

The standard aligns with materials and resource credits for LEED v.4 and Living Building Challenge projects. It applies to all processors of natural stone, from quarry operators to final stone fabricators.

You may also be interested in this article about new additions to the Natural Stone Institute Resource Library

Comments (0)

Wilsonart Completes Acquisition of Technistone

Tags: , , ,

Wilsonart Completes Acquisition of Technistone

Posted on 21 October 2019 by cradmin

Wilsonart Engineered Surfaces recently completed the acquisition of Technistone, a.s. headquartered just outside of Prague in Hradec Králové, Czech Republic. Technistone is a world-leading manufacturer of quartz stone that has specialized in the industry for more than 20 years and exports quartz slabs to more than 75 countries worldwide on five continents.

“This acquisition represents a significant commitment to our Wilsonart® Quartz program and supports our mission to create surfaces our customers love, with service they can count on,” commented Andrew Korzen, VP, Product Management, Engineered Solid Surfaces, Wilsonart. “We welcome Technistone to the Wilsonart Engineered Surfaces portfolio of brands and products, and look forward to collectively serving our customers with a world-class quartz program.”

The addition of the Technistone® brand builds on Wilsonart’s already strong foundation and better positions the Company to focus on growth of quartz worldwide and is expected to support the sustainable long-term success of the company to better serve its customers.

You may also be interested in this article about Construction Resources’ Acquisition of United Materials Inc.

Comments (0)

CMA Announces 2020 National Conference Closing Keynote Speaker

Tags: , , ,

CMA Announces 2020 National Conference Closing Keynote Speaker

Posted on 18 October 2019 by cradmin

The Cabinet Makers Association (CMA) announced that Dominic Rubino will be the closing keynote speaker at the organization’s 2020 national conference, which will be held March 4-6 in St. Charles, Illinois.

A professional speaker, facilitator, author and business coach, Dominic Rubino is dedicated to helping woodworking professionals work less and earn more. Through his blog, articles, podcast, and videos Rubino has been teaching business improvement tricks to shop owners for almost two decades.

To leave the CMA 2020 event attendees with a memorable conference experience, Rubino will close the conference with insights about how business owners need a map to get their company to the destination. That map is a strategic plan that portrays what the company will look like over the next five years. Rubino’s presentation will outline specific steps to help attendees figure out who will do what by when.

Given the year of the event, the theme of the conference is 2020 Vision: A Clear View of the Woodworking Industry.

Rubino’s presentation connects the overall event theme and the associated sight lines of driving a car: looking in the rearview mirror to see where we have been, checking the blind spot to see what’s happening around us, and shifting gears to accelerate forward. After that, according to Rubino, “The rest is just checking the map and making course corrections to get to your destination.” For more information and to register, visit www.cabinetmakers.org/2020.

You may also be interested in this article about the new Design + Tech Conference.

Comments (0)

Silicosis Among Stone Fabricators More Widespread Than Previously Believed

Tags: , , ,

Silicosis Among Stone Fabricators More Widespread Than Previously Believed

Posted on 17 October 2019 by cradmin

At the end of September, the U.S. Centers for Disease Control (CDC) released a report showing that stone fabricators suffering from silicosis are more numerous than has previously been believed. A total of 18 cases of silicosis, including two fatalities have now been reported across four states: California, Colorado, Texas and Washington. In addition, fabrication associations and related organizations have issued warnings and have made available several resources to aid in the prevention of silicosis among workers.

Silicosis is a disabling, incurable lung disease that can be fatal, and it is caused by respirating crystalline silica, such as that found in engineered stone and other stone products. International incidents of silicosis in countertop fabricators were first reported several years ago, but only one case in the U.S. was reported at the time. All stone fabrication workers are at risk of contracting this disease, and the CDC claims that “additional efforts are needed to reduce exposures and improve disease surveillance.”

Silicosis is a preventable disease. When exposure controls, such as water feeds, local exhaust ventilation and respiratory protection, are used, exposure limits can fall well within OSHA standards. However, many small-scale shops do not implement these measures adequately because of limited expertise, awareness and investment in control technologies.

Soon after the report from the CDC was released, National Public Radio (NPR) did an expose on silicosis claiming that “workers are falling ill, even dying, after making kitchen countertops.” And since then, the International Surface Fabricators (ISFA) made silicosis its leading news story in its latest newsletter. Before the publication of the newsletter, however, ISFA put out its own information about complying with OSHAs new crystalline silica rule.

ISFA also has resources on crystalline silica and more starting at $88. In addition, help can be found through another association, the National Stone Institute.

For further information about silica, silicosis and the new OSHA standard, please refer to some of our previous articles, including the following:

Comments (1)

New IceStone Incorporates Permanently Treated Sealing Technology

Tags: , , ,

New IceStone Incorporates Permanently Treated Sealing Technology

Posted on 16 October 2019 by cradmin

Video of heat and stain testing on New IceStone

IceStone and concrete countertops in general are naturally porous. NEW IceStone however, incorporates a new permanently treated sealing technology that enhances IceStone, making it a high level performing surface. New IceStone has been tested on the toughest staining agents including mustard, coffee, vinegar, black markers and lemons, and it has withstood all of them. It is now UV protected, has superior stain resistance, is more heat resistant than quartz and natural stone, and can be installed outdoors.

IceStone CEO Dal LaMagna says, “After 15 years of searching for a way to protect IceStone from staining we found the solution. IceStone has jumped to the front of the line of the most durable stain- and heat-resistant countertops on the market. It is not vulnerable to ultra violet light or reactive to rain and can now be used outdoors. IceStone is Cradle to Cradle certified, provides LEED credits, and is NSF certified. It is one of the most beautiful countertop surfaces you will find.”

In addition, IceStone will no longer require yearly maintenance and will save fabricators time and money by not having to seal. Once it’s been sealed it won’t need to be sealed ever again. New IceStone will also have increased recycled content, reducing its carbon footprint by 21lbs of carbon dioxide.

You may also be interested in this article about Cristallo Rosa Wow from Antolini.

Comments (0)

Meganite Introduces Acrymed

Tags: , , ,

Meganite Introduces Acrymed

Posted on 15 October 2019 by cradmin

AcryMed by Meganite is an advanced antimicrobial acrylic solid surface material designed for use in healthcare environments. AcryMed has antimicrobial protection integrated into the solid surface sheet during production, protecting the product itself against stain and odor causing bacteria.

AcryMed is certified in accordance with ISO 22196 and JIS Z 2801. It offers integrated hygienic surface protection with a significant impact that works effectively against bacteria.

The material is easily repaired and maintained, stain resistant, thermoformable, easy to fabricate and may qualify for LEED points.

AcryMed’s versatility, durability, and design aesthetic make it the ideal solid surface for a number of applications in healthcare environments. AcryMed can withstand high traffic in public areas and improve hygiene of surfaces which makes it highly suitable for food service and public facilities applications as well.

You may also be interested in this article about material handling equipment from Weha.

Comments (0)

Alpha Professional Tools Introduces New Wet Blade Cutting Kit

Tags: , ,

Alpha Professional Tools Introduces New Wet Blade Cutting Kit

Posted on 14 October 2019 by cradmin

Alpha Professional Tools® has introduced the newest addition to its Wet Blade Cutting Kit line-up. The WBC9KIT is designed for the easy conversion of large grinders into a wet cutting tool with a water feed system.

The Alpha® WBC9KIT fits on most 7- and 9-in. high-speed angle grinders. It allows you to save money by converting an existing dry angle grinder into a wet tool, without the expense of a second tool. You can keep the dust down while you are cutting, grinding and profiling any surfacing materials with water. According to the company this is a simple way to be in compliance with the OSHA silica rules with a minimal investment.

The Alpha® WBC9KIT comes with multiple connectors for most popular grinders on the market today, as well as Safety Guard, Loc-Line Assembly, Plastic Tie, Water Hose Assembly (15 ft./4.5m), Memory Wrap (3 ft./1m), Quick Connect Adapter, GFCI Plug and Hook & Loop Ties. Assembly is required.

You may also be interested in this article about Braxton-Bragg’s Viper Blades.

Comments (0)

Hexagon Furthers Strategic Relationship with Procore

Tags: , , ,

Hexagon Furthers Strategic Relationship with Procore

Posted on 11 October 2019 by cradmin

Hexagon’s Geosystems division announced plans to further cooperate with Procore, a leading provider of construction management software, to bring more efficiencies to the building construction industry.

The developing relationship between the two organisations focuses on linking Hexagon’s reality capture, measurement and digital construction positioning solutions and Procore’s suite of construction management solutions. These integrations will result in increased efficiency and productivity across building construction projects, ultimately translating into its customers success.

“Our vision of smart digital realities for all requires easy access to information for all parties, and Procore is an ideal partner for achieving this vision by extending digital construction layout and measurement technologies to construction customers,” said Fabio Ponzio, vice president of Building Solutions at Hexagon’s Geosystems division. “With the integration of our technologies, our customers have the opportunity to benefit from seamless integration and improved workflows, which lead to improved productivity and quality on construction site.”

Multivista, part of Hexagon, already has an advanced integration with Procore that allows users of both services the ability to attach and immediately leverage Multivista-captured visual data to perform critical project functions within their Procore-managed project. This announcement signals expansion of the relationship to include Leica Geosystems and other brands of Hexagon.

You may also be interested in this article about LPI’s Laser Templator Software.

Comments (0)




Advertise Here
Advertise Here

The Countertop Industry Insider Monthly Newsletter



......................................

Subscribe to Get New Posts via Email

Enter your email address to receive new posts by email. You can choose to receive notifications weekly or daily, excluding weekends and holidays.



......................................

CountertopResource on Social Media





......................................






......................................


Advertisement

............................................

Advertisement

………………………………..

Webutation
WEB RATING













%d bloggers like this: