Business Sense: Communication and Empathy Lead to Sales

The prevailing attitude toward salespeople outside the profession is that the work is best suited to those who are obnoxious or, at the very least, aggressive, but the reality of the situation is that you can catch more flies with honey rather than vinegar. Leaders in sales positions understand that … Read more

Business Sense: Communication and Empathy Lead to Sales

The prevailing attitude toward salespeople outside the profession is that the work is best suited to those who are obnoxious or, at the very least, aggressive, but the reality of the situation is that you can catch more flies with honey rather than vinegar. Leaders in sales positions understand that … Read more

Are Your Communication Strategies Really Engaging Employees?

by Marcia Xenitelis The frequency at which the word “engagement” appears in any discussion about employee communication has begun to make me wonder whether we clearly understand what the term means. More importantly, do we understand what it means to our clients and customers when they talk about engagement? We … Read more

Are Your Communication Strategies Really Engaging Employees?

by Marcia Xenitelis The frequency at which the word “engagement” appears in any discussion about employee communication has begun to make me wonder whether we clearly understand what the term means. More importantly, do we understand what it means to our clients and customers when they talk about engagement? We … Read more