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StoneTalk Episode 18: Steven Blakely

Posted on 27 January 2016 by cradmin

Listen here to Episode 18 of Moraware’s StoneTalk podcast where host Patrick Foley interviews homeowner Steven Blakely about his experience buying new countertops as part of an overall kitchen remodel.

In this episode, you will learn all of the following:

  • How the language used by customers differs from that of fabricators
  • What a customer needs to hear to believe the countertop installation is successful alone and as part of a larger remodel
  • Why communication is so important
  • How customers may think about the process of selecting slabs

A full transcript of this episode of StoneTalk can be read at the Moraware website.

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