In this episode of StoneTalk, produced by Moraware, Patrick Foley chats with Ted Sherritt of FLOFORM Countertops. Ted joined Floform in 1995 as VP of Finance and became President and CEO five years later. Since then, he has helped grow the company into one of the biggest fabricators in Western Canada and the Pacific Northwest of the United States.
Listen to this episode to learn:
- Where the value is across various places in the countertop ecosystem
- The value of owning a positive, full-service relationship with your customers
- Scaling – and partnering – to handle a larger and larger geographic footprint
- The value of going all digital
- The importance of service when choosing an equipment provider
A transcript of this episode is available HERE.