IPS Adhesives, provider of premium quality adhesives, has established a manufacturing Center of Excellence in its North Carolina, ISO 9001:2015 Certified facility. This coincides with the company’s recent investments in production as well as the centralization of the R&D and customer service activities for North America at the Durham facility.
The inception of the Center of Excellence was inspired by IPS Adhesives’ drive for continuous improvement to serve and support customers through lean and innovative practices. In addition to enhancing on-time delivery, customers should see faster response times through new, more agile processes. Part of this includes an established standard stocking of 165 of the company’s best-selling colors along with the ability to quickly produce another 100+ made-to-order colors.
Creating the Center of Excellence also included several changes following the Continuous Improvement process that added more production cells and increased output. It also involved the implementation of a new QC tinting/testing lab dedicated to surfacing adhesives and hosting the latest color-matching and verification technology.
With these upgrades, the transition of the manufacturing of surfacing adhesives under the Integra Adhesives brand from Abbotsford, Canada to Durham will be complete. This move allows production and customer support teams to be geographically closer to the majority of the market, thereby boosting service.
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