Fabricator Profile: Brazilian Best Granite Relies on Word of Mouth

Posted on 28 October 2015 by cradmin

imagesBrazilian Best Granite (BBG) was founded in 2008 just as the Great Recession was beginning to bare its fangs, but not only did the company survive, BBG was named one of Richmond, Va.’s, most promising new businesses. What is even more amazing is that it was all done right across the street from Home Depot.

Trey Monday, general manager of BBG, claims that the company’s success is thanks in part to word of mouth advertising by satisfied clients. In order to ensure customers are happy, Monday and his team stay impeccably organized and keep them well informed along every step of the buying and installation process. At the end of each job, a company representative always asks for feedback and reminds clients to recommend Brazilian Best Granite to their friends.

The founder of Brazilian Best Granite, Fernando Sobreira, has been in the imports industry since 1973, and upon his arrival to the United States, he believed without a doubt that he could deliver granite countertops and service customers better than any existing fabricators in the area. However, BBG had the advantage of finding a great location.

The company started off by leasing to units in a local industrial park with a total of 15,000 sq. ft., and only one year later was able to lease a separate 12,000-sq.-ft. building for a showroom on a high-traffic street. Monday says that as soon as they put up their sign outside, business doubled overnight. Later BBG ditched the original units in the industrial park and operates a 31,000-sq.-ft. warehouse and fabrication shop near the showroom.

Although Brazilian Best Granite was founded as a Brazilian granite importer, the company now relies heavily on local distributors for high-quality slabs.

Read more of this Fabricator Profile here: Brazilian Best Granite

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