Business Sense: Tips to Better Manage Countertop Shop Scheduling

By Katherine Gifford of Moraware

What words come to mind when you think about your scheduling process? For a lot of fabricators – especially those with smaller operations – it’s chaos. 

Striking the right balance of supply and demand is what scheduling is all about, but when everyone at your shop is adding jobs, removing them, and making changes, that delicate balance gets thrown off.

Overbooking, underbooking, last-minute additions, and forgetting about holidays are incredibly common, especially when there’s no defined process in place for scheduling.

When your shop has too much on its plate, more mistakes are likely to be made. Not to mention some of your best staff members can get burnt out and leave, and replacing talent in this industry is incredibly difficult.

All of this boils down to a lower margin in an already low-margin industry. But don’t worry – there is a better way, and we’ve gathered some tips from the most successful fabricators to share with you!