BB Industries Opens Utah Fulfillment Center

Posted on 17 March 2021 by cradmin

BB Industries announced it is opening a large fulfillment center in Salt Lake City, Utah on April 5 to better serve the 13 Western States with guaranteed delivery in two days or less.

“As we grow, so do our customer partners’ benefits,” said BB Industries CEO Rick Stimac. “We are using the resources from our unprecedented 2020 growth to expand our fulfillment services to ensure customer delight. This investment also shows our commitment to the stone industry and to our vendors and customers, and the fact that we want to provide the highest levels of service in all areas.”

The Utah facility is a full service operation. In addition, the company has several smaller satellite locations around the country.

“Some of the big delivery services are experiencing delays of up to six days with the increased demand for direct shipping, and BBI wants to ensure that delivery expectations are being met, regardless of the current environment,” added Stimac. “So we consulted with FedEx and UPS and the consensus was that a Salt Lake location will provide the level of service that BBI customers expect, with closer proximity to many of our Western customers. We have also expanded our outside sales team to 20, including several in the West Coast region, over the past few months.”

BBI strives to constantly improve its efficiency, as well as its clients’, by doing things like minimizing the amount of boxes shipped in each order and marking packages with red tape for easy recognition. The company said it has created a one-stop-shop for all things stone fabricating, from diamond tooling and adhesives, to machines.

According to Stimac, with two large fulfillment centers, the company can ship anything from its 11,000 SKUs to customers in two days and BBI customers can be confident the the company is committed to accuracy. The company also offers a 30-day, no questions asked guarantee.

You may also be interested in this article: LOTTE Chemical Expands Production Capacity

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