15 Rules for Effective Teams

By Eileen O. Brownell “If you think it doesn’t pay to stick together, consider the banana.  As soon as it leaves the bunch it gets skinned!” – Savage: Life Lessons The first railroad in America was created in 1829. It served as the number-one mode of mass transportation of people … Read more

15 Rules for Effective Teams

By Eileen O. Brownell “If you think it doesn’t pay to stick together, consider the banana.  As soon as it leaves the bunch it gets skinned!” – Savage: Life Lessons The first railroad in America was created in 1829. It served as the number-one mode of mass transportation of people … Read more

The Joy of Feedback

By Denise Lones Asking for feedback. It’s tough. It really is. Deep down, we really don’t want to hear what people truly think about us. It’s a scary prospect. What if they don’t like us? What if we made a huge mistake with them? What if they think we’re incompetent? … Read more

The “Marshall Plan” for Customer Aftercare: How to Spend Less & Sell More

by Ernest Nicastro My wife likes to shop at the local Safeway. Is it because of the competitive prices? Yes, that’s part of it. Is it because of the convenient location? Yes, that’s part of it too. She also likes their produce department. But the biggest reason she likes to … Read more

The “Marshall Plan” for Customer Aftercare: How to Spend Less & Sell More

by Ernest Nicastro My wife likes to shop at the local Safeway. Is it because of the competitive prices? Yes, that’s part of it. Is it because of the convenient location? Yes, that’s part of it too. She also likes their produce department. But the biggest reason she likes to … Read more

A Different Approach to Marketing

By Victoria Munro and Dave Block Achieving success in today’s economy demands a different approach to marketing and relating to current and future clients. We can no longer rely on marketing strategies that have worked in the past. Rather, knowing that people choose to do business with those they know, like … Read more

You’re the Owner, You’re the Expert

Five Ways to Leverage Your Business Acumen Locally For William, finally hanging the ‘grand opening’ banner on the facade of his business was a dream realized. After years of drafting and redrafting plans and budgets, applying for loans and acquiring the initial capital to break ground on his new property, … Read more